How BrickBase Handles Your Information

1. Information We Collect

When you submit the audit form or contact BrickBase, we may collect:

• Your name, email address, WhatsApp or phone number, and country code.
• Your preferred contact method.
• Your business needs, project details, website requirements, and messages you choose to share.
• Basic technical information from hosting logs, such as IP address, browser type, device type, pages visited, and time of visit.

2. How We Use Your Information

BrickBase uses collected information to:

• Respond to your audit request, quote request, or message.
• Understand your business goals and recommend suitable website, chatbot, or automation services.
• Prepare proposals, project scopes, timelines, and service communication.
• Improve the website, contact process, service quality, and customer experience.
• Keep basic business records and comply with legal or security obligations.

3. Sharing and Service Providers

BrickBase does not sell your personal information. We may share limited information with trusted service providers that help us operate the website, host pages, process form submissions, communicate by email or WhatsApp, analyze performance, or deliver client work. These providers are expected to use the information only for the services they provide to us.

4. Cookies, Analytics, and External Links

The website may use standard hosting logs, performance tools, embedded fonts, analytics, or similar technologies. External links, including Instagram, WhatsApp, payment links, or third-party tools, are controlled by their own privacy policies. BrickBase is not responsible for the privacy practices of websites or services we do not control.

5. Data Retention and Security

We keep lead and project information only as long as reasonably needed for communication, quoting, service delivery, recordkeeping, security, and legal purposes. We use reasonable safeguards to protect information, but no website, email, or internet transmission can be guaranteed to be completely secure.

6. Your Choices

You may ask BrickBase to update, correct, delete, or stop using your contact information where applicable. You can also ask us not to contact you for future service follow-ups. To make a request, email brickbase.org@gmail.com.

7. Children

BrickBase services are intended for businesses and business representatives. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us so we can review and delete it where appropriate.

8. Updates and Contact

We may update this Privacy Policy when our website, services, tools, or legal requirements change. The updated date will show when the policy was last revised. For privacy questions, contact BrickBase at brickbase.org@gmail.com or WhatsApp +91 7465086617.